Works with the booking system you already use

Which booking systems does CallPad work with?

Here's the full list, with the markets each platform mainly serves. On every booking system below except Vagaro, CallPad books in real time with a named stylist or practitioner.

Salon and spa booking systems

• Mindbody (US and global). Books both classes and appointments.
• Booker (US).
• Zenoti (global, including US multi-location groups and med spas).
• Square Appointments (US, UK, Australia).
• GlossGenius (US).
• Setmore (US-led, global).
• Zoho Bookings (global).
• Phorest (UK and Ireland, plus the US, Canada and Australia). Works on any Phorest plan: you request an API key from Phorest, and CallPad connects with it.
• SalonIQ (UK). CallPad powers SalonIQ's own AI receptionist, IQ Connect.
• Salon Manager (UK). CallPad powers the Salon Manager AI Receptionist.
• Shortcuts (Australia and New Zealand, North America, UK). CallPad powers the Shortcuts AI Receptionist.
• Simple Salon (Australia and New Zealand).
• Vagaro (US, also UK, Australia and Canada). CallPad answers every call and captures booking requests. Live booking into Vagaro is in the works: join the waitlist to be first to know.

Practice management and calendars

• Cliniko (Australia, UK, Canada, Europe, US). For allied health, massage and clinics.
• Google Calendar (global). For solo practitioners and studios without booking software.

CRM

• HubSpot. A CRM rather than a booking system.

Using something else? Tell us your system and we'll check.

What does CallPad do inside your booking system?

On every listed booking platform except Vagaro, CallPad books, moves and cancels appointments in real time with a named stylist or practitioner. It works from what's already in your system: your services, their durations and your staff schedules. That means:

• No re-keying. The appointment lands in your system during the call, just as if your front desk had booked it.
• The right person and the right length. A client can ask for her usual stylist, and CallPad offers real times from that stylist's schedule.
• Consultations, packages and deposits. CallPad books consultation appointment types and packages. CallPad can take a deposit on the call, either by texting a payment link or using a card on file in your booking system.

When a caller wants a person, CallPad can transfer the call to a team member or take a message. With a message, you get an email that says what the caller wanted.

On Vagaro, CallPad answers every call and captures booking requests for your team. Live booking into Vagaro is in the works.

Integrations in the works

CallPad integrations with these booking systems are in the works. Join the waitlist to be first to know:

• Vagaro (live booking): join the Vagaro waitlist
• Timely: join the Timely waitlist
• Kitomba: join the Kitomba waitlist

On our contact form, write the platform's name and "waitlist" in your message.

How long does setup take?

About 10 minutes. You connect your booking system, add your business details and instructions, and forward your calls to CallPad. Our call forwarding guide shows you how, and your salon number stays the same.

At Adamson Jones in Llandudno, a SalonIQ salon, the owner put it simply: "Within 10 minutes it was done, it was set up, there was no problems" (Adamson Jones case study). All four of our published case studies are UK salons on SalonIQ.

Does CallPad handle texts and email too?

Yes. Phone, SMS and email are live. WhatsApp, Instagram, Messenger and TikTok are coming soon.

What if your booking software already has an AI receptionist?

Some booking platforms now include their own AI receptionist that answers calls inside their platform, such as Zenoti and GlossGenius. If you're happy with yours, that may be all you need. In other platforms, the AI we found handles texts or web chat rather than live phone conversations, for example Vagaro, Mindbody and Phorest (based on each platform's own pages, checked October 2026).

The AI receptionists built into SalonIQ (IQ Connect), Shortcuts and Salon Manager are powered by CallPad.

CallPad works across all the platforms listed above, so the way your phone is answered doesn't depend on which booking software you use, and it stays the same if you ever switch between them. For a platform-by-platform view, see which booking software has a built-in AI receptionist.

Why does it matter if a call goes unanswered?

Because many callers won't leave a message. In a survey of US consumers, only 42% said they leave a voicemail when a business doesn't answer, and 21% said they immediately call another business (CallRail, 2025). An answer that books the appointment during the call keeps that client with you. Read more about how booking software and phones work together.

How much does it cost?

CallPad plans are quote-based. They depend on how many staff calendars you connect and how many hours of calls you need each month. Solo covers one calendar, Standard up to 10, Pro up to 20, and Enterprise is for multi-location businesses. See CallPad pricing to get a quote.

Frequently asked questions

Which booking systems does CallPad work with?

Mindbody, Booker, Zenoti, Square Appointments, GlossGenius, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Vagaro, Cliniko and Google Calendar, plus HubSpot CRM. On Vagaro, CallPad answers calls and captures booking requests.

Does CallPad book with a specific stylist?

Yes, on every listed booking platform except Vagaro. CallPad books in real time with a named stylist or practitioner. On Vagaro, CallPad answers every call and captures booking requests, and live booking is in the works.

Do I have to re-enter bookings?

On live-booking platforms, no. The appointment is written into your system during the call. On Vagaro, CallPad captures the request for your team.

How long does setup take?

About 10 minutes.

Does it work with Cliniko?

Yes. CallPad books in real time in Cliniko with a named practitioner.

My booking software already has an AI receptionist. Why use CallPad?

If your platform's own AI does what you need, you may not need another. CallPad works across the platforms listed here, books in real time with a named stylist or practitioner (except on Vagaro), and powers the AI receptionists built into SalonIQ, Shortcuts and Salon Manager.

What if my system isn't listed?

Tell us which one you use, and we'll check. CallPad integrations with Timely and Kitomba are in the works; join the waitlist to be first to know.

Can clients text or email instead of calling?

Yes. SMS and email are live. WhatsApp, Instagram, Messenger and TikTok are coming soon.

Check your booking system

Check your booking system with us, or hear CallPad book a call.