Simple Salon AI receptionist: answer calls and book into Simple Salon

Does Simple Salon have an AI receptionist?

Not one that answers calls. Simple Salon's help centre describes Aidan as "the built-in support assistant": you ask it how to do something in Simple Salon and get an answer without leaving the app (Simple Salon, checked 18 October 2026). It doesn't pick up the phone or book clients.

What does CallPad do with Simple Salon?

CallPad answers your calls 24/7 and books into Simple Salon during the call. On a call, it:

• books, moves and cancels appointments in real time, with the stylist the client asks for
• books multi-service appointments and handles processing time, such as a colour plus cut with the gap while the colour develops
• handles skin tests, such as the patch test many salons need before colour
• answers questions about your services, prices and opening hours from the details you give it
• can take a deposit on the call, either by texting a payment link or using a card on file in your booking system

CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.

CallPad keeps treatment details out of reminder and confirmation texts. CallPad complies with the Australian Privacy Act.

How do I set it up?

Setup takes about 10 minutes. You connect your booking system, add your business details and instructions, and forward your calls to CallPad. Your number stays the same. Our call forwarding guide shows you how.

What else do Australian salons use?

If you're comparing booking systems, Shortcuts has an AI receptionist built in, powered by CallPad. CallPad integrations with Timely and Kitomba are in the works: join the waitlist to be first to know. For the full picture, read which Australian salon booking systems have an AI receptionist.

Related guides

• Which Australian salon booking systems have an AI receptionist?
• AI receptionist for salons in Australia
• Booking systems CallPad works with
• Shortcuts AI receptionist

Frequently asked questions

Does Simple Salon have an AI receptionist?

Not one that answers calls. Simple Salon's AI, Aidan, is an in-app assistant that answers questions about using the software.

Can an AI receptionist book into Simple Salon?

Yes. CallPad works with Simple Salon and books, moves and cancels appointments in real time during the call, with the stylist the client asks for.

Can it book a colour and cut together?

Yes. CallPad books multi-service appointments and handles processing time, such as the gap while a colour develops.

Can it handle patch tests?

Yes. CallPad handles skin tests, such as the patch test many salons need before colour.

What happens when a caller wants a person?

CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.

Does CallPad comply with Australian privacy law?

CallPad complies with the Australian Privacy Act.

Try CallPad

Get a quote for your salon, or hear CallPad answer a booking call.