Blog

Callpad Blog

Follow our latest updates and stories

Do You Still Need to Answer the Phone if Your Salon Has Online Booking?

Online booking handles the easy reservations, but a big share of new salon clients still call with questions, complex requests, and last-minute changes. Here's what online scheduling misses, what a missed call really costs, and how to keep the phone answered.

Read Now

Pet Grooming Is Booming. So Why Are Groomers Still Losing New Clients on the Phone?

A groomer with both hands on a dog can't answer the phone, so first-time callers hit voicemail and book elsewhere. Here's what the data says about missed calls, online booking, and no-shows in pet grooming, and where an AI receptionist keeps the table full.

Read Now

Hands Full, Phone Ringing: Why Lash Studios Lose New Clients to Missed Calls

A lash artist with tweezers in hand and a client's eyes closed can't answer the phone, so first-time callers reach voicemail and book elsewhere. Here is what the data says about missed calls, texting, no-shows, and where an AI receptionist keeps a lash studio's chair full.

Read Now

Should Your Salon Text Clients? A Practical Guide to SMS That Books and Keeps Appointments

Most callers who reach a salon's voicemail hang up without leaving one, and that booking often goes to a competitor. Here is what the data says about texting clients, the jobs SMS actually does well, the TCPA rules you can't skip, and where an AI receptionist picks up the slack.

Read Now

Ready to get started?

Take the first step to growing your business

Try it now!Learn more