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Yes, Salon Manager has an AI receptionist, and it's powered by CallPad. It answers your salon's calls, checks the live Salon Manager diary and books, moves or cancels appointments while the client is still on the phone. It can cover busy periods, breaks and the hours you're closed. To switch it on, contact CallPad.
Salon Manager describes it as "a voice-based AI receptionist for salons that connects directly with the live Salon Manager diary" (Salon Manager, checked 18 October 2026). Callers speak in their own words. There's no chat window and no keypad menu.
Salon Manager is UK salon software, and its AI Receptionist is built for salons that use it. CallPad powers it.
According to Salon Manager, callers can:
When the caller's number matches a client record, it can recognise them and greet them by name. Before the call ends, the caller hears what has been booked, and the appointment appears in the same diary your team uses.
You choose. Salon Manager lists three ways to use it (Salon Manager):
Salon Manager says it supports your team rather than replacing it. Your people handle welcome, judgement and care; the AI receptionist takes routine appointment calls when they can't.
CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.
During onboarding, your salon chooses which call types the AI receptionist covers and the route for anything that needs a team member (Salon Manager).
Because CallPad powers it, the Salon Manager AI Receptionist works the way CallPad does on every call.
Salon Manager says it explains the data flow, access, call-recording settings, retention and supplier arrangements for your setup, so you can check them against your UK GDPR and privacy obligations (Salon Manager).
To switch it on, contact CallPad.
CallPad also powers the AI receptionists built into SalonIQ and Shortcuts, and works with other booking systems including Phorest, Mindbody, Zenoti, Square, GlossGenius, Simple Salon and Cliniko. See the booking systems CallPad works with, or read which UK salon booking systems have an AI receptionist.
Yes. The Salon Manager AI Receptionist answers calls and books, moves or cancels appointments in your live Salon Manager diary while the client is on the phone. It's powered by CallPad.
CallPad powers the Salon Manager AI Receptionist.
To switch it on, contact CallPad.
Yes. Salon Manager says callers can ask for the service, their preferred stylist and a time, and it checks the live diary before booking an available appointment.
Yes. Salon Manager says it can take appointment calls outside your published hours, as well as when your team is busy or several callers ring at once.
No. Salon Manager says it supports an existing receptionist when calls queue or the salon is closed. A salon without reception staff can use it as the first point of contact.
Yes. CallPad books multi-service appointments and handles processing time, such as the gap while a colour develops.
Yes. CallPad handles skin tests, such as the patch test many salons need before colour.
Yes. CallPad can take a deposit on the call, either by texting a payment link or using a card on file in your booking system.
CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.
Contact CallPad to switch it on, or hear CallPad answer a booking call.
