Boulevard AI receptionist: what Beau does and what to check

Conrad James
October 18, 2026
3 min read
Boulevard's AI receptionist, Beau, is in beta. It answers calls and sends booking links rather than booking during the call. Here's what to check.

Yes, Boulevard has an AI receptionist, called Beau, and it's currently in beta. Beau answers calls, answers common questions and connects callers to your team. For new bookings, it texts the caller a booking link with the right service already selected, rather than booking during the call. Boulevard isn't one of the booking systems CallPad lists today; if you run Boulevard, ask us.

Table of Contents
‍

What does Beau do on a call?

According to Boulevard's help center (Boulevard, checked 18 October 2026), Beau:

  • answers incoming calls and common questions, using your service menu, availability and location details
  • sends a booking link with the right service selected when a caller wants a new appointment
  • sends a client portal link so clients can manage existing appointments
  • hands off to a person, or takes a message if no one is available or you prefer
  • is self-serve: you turn it on in Boulevard, per location, and you need a Boulevard booking line

What can't Beau do yet?

Boulevard lists these limits (Boulevard):

  • booking or selling memberships, packages and gift cards
  • booking at a location other than the one being called
  • outbound calls and two-way texting
  • custom or consultative booking that matches a client to specific staff expertise
  • changing Beau's tone, voice or name

What should you check in any AI receptionist?

  • Does it book during the call, or send a link? A link asks the client to finish the booking later.
  • Can it book a named stylist or provider? Regulars usually want their own.
  • Does it handle packages, deposits and memberships?
  • What happens when a caller wants a person? Look for a transfer or a message your team can act on.

For the full picture, read which booking software has a built-in AI receptionist.

Does CallPad work with Boulevard?

Boulevard isn't one of the booking systems CallPad lists today. Using Boulevard? Ask us.

CallPad books in real time with a named stylist or provider on Mindbody, Zenoti, Square, GlossGenius, Booker, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.

Related guides

Frequently asked questions

Does Boulevard have an AI receptionist?

Yes. Boulevard's AI receptionist, Beau, is in beta. It answers calls, answers common questions and connects callers to your team.

Does Beau book appointments during the call?

For new bookings, Beau texts the caller a booking link with the right service selected, and for existing appointments it sends a client portal link.

What can't Beau do yet?

Boulevard says Beau can't currently book or sell memberships, packages or gift cards, book at another location, make outbound calls, text two-way or do consultative booking that matches a client to specific staff expertise.

Does CallPad work with Boulevard?

Boulevard isn't one of the booking systems CallPad lists today. Using Boulevard? Ask us.

Try CallPad

Ask us about your booking system, or hear CallPad answer a booking call.

Try it out

Instantly chat to your own AI assistant to explore how it can help your business.
Your digital assistant has been created!
Oops! Something went wrong while submitting the form.