Does Meevo have an AI receptionist? Yes, in MeevoIQ's Front Desk Advisor

Conrad James
Conrad James
October 19, 2026
4 min read
Yes: Meevo's AI Receptionist in MeevoIQ answers calls and books, reschedules or cancels. Here's what it does, its limits, and what to check.

Quick answer: Yes. Meevo's AI Receptionist is part of MeevoIQ's Front Desk Advisor. Meevo says it can identify clients, check availability, book, reschedule or cancel appointments, answer questions about your hours and services, and transfer callers to your team. You choose whether it answers every call, overflow and after-hours calls, or after hours only (Meevo, checked 19 Oct 2026).

A CallPad integration with Meevo is in the works. Join the waitlist to be first to know.

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What does Meevo's AI Receptionist do?

According to Meevo's help docs and MeevoIQ page (checked 19 October 2026), the AI Receptionist:

  • identifies existing clients and collects the details needed to create new client profiles (Meevo docs)
  • searches availability and books, reschedules or cancels appointments
  • shares your business and holiday hours and your cancellation policies
  • explains your service menu, service descriptions and add-ons
  • transfers callers to a member of your team when they ask or need it
  • answers every call, overflow and after-hours calls, or after-hours calls only; on overflow, your team has about 20 seconds to pick up first
  • logs each call with an outcome (such as Booked or Sent to a person), a summary, a transcript and a recording when available
  • uses a name and voice you choose (MeevoIQ)

What are its limits?

Meevo's setup guide lists these (Meevo docs):

  • One location at a time. It's set up at each location, not from Central Office.
  • Online Booking settings. Your business needs access to Meevo's Online Booking feature, and the AI Receptionist only offers employees and services set as Bookable Online.
  • Cancellations. It can't cancel within 24 hours of the appointment, and it cancels only when it can apply an active cancellation reason available for Online Booking. Those calls go to your team.
  • Same-day bookings. It offers same-day times starting two hours from the current time.
  • Phone setup. Meevo creates a dedicated Agent number, and you forward your business number to it through your phone provider. You also need a separate transfer number that rings your front desk.

Meevo's partner integrations page also lists third-party AI receptionists that book into Meevo (Meevo partner integrations).

How does an AI receptionist fit a Meevo salon or spa?

Meevo's own page names the moments calls get missed: during a service, after you've closed, or in the middle of a packed Saturday. An AI receptionist picks those calls up and books them, so the client doesn't have to leave a voicemail and wait. If you run Meevo and its AI Receptionist covers how you work, it's a natural place to start.

What should you check in any AI receptionist?

  • Does it book during the call? Some send a link instead.
  • Can it book a named stylist or provider? Regulars usually want their own.
  • Can it take a deposit on the call?
  • What happens when a caller wants a person? Look for a live transfer or a message your team can act on.
  • Which hours does it cover? Evenings and weekends are when many calls go unanswered.

For the full picture, read which booking software has a built-in AI receptionist.

Does CallPad work with Meevo?

Not yet. A CallPad integration with Meevo is in the works. Join the waitlist to be first to know, and choose Meevo as your software.

CallPad books in real time with a named stylist or provider in Mindbody, Booker, Zenoti, Square Appointments, GlossGenius, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.

How CallPad helps your salon or spa

CallPad is an AI receptionist for salons, spas, med spas and clinics in the US, UK and Australia. On the booking systems it works with, CallPad:

  • answers every call 24/7, including evenings, weekends and busy periods, without adding staff hours
  • books, moves and cancels appointments in real time with the stylist or provider the client asks for
  • can take a deposit on the call, either by texting a payment link or using a card on file in your booking system
  • sends missed-call text-backs
  • can add callers to your waitlist and text the clients on it when a slot opens up, to help fill last-minute gaps
  • transfers the call to a team member or takes a message when a caller needs a person
  • keeps treatment details out of reminder and confirmation texts
  • speaks English, French, Greek, Spanish, Portuguese, German and many more languages

Setup takes about 10 minutes.

Related guides

Frequently asked questions

Does Meevo have an AI receptionist?

Yes. Meevo's AI Receptionist is part of MeevoIQ's Front Desk Advisor. It answers calls and can book, reschedule or cancel appointments, answer questions about your business and transfer callers to your team.

When does Meevo's AI Receptionist answer?

You choose: every call, overflow and after-hours calls, or after-hours calls only. On the overflow setting, your team has about 20 seconds to answer during business hours before the AI Receptionist takes over.

Can Meevo's AI Receptionist cancel any appointment?

No. Meevo says it can't cancel an appointment within 24 hours of its start time, and it only cancels when it can apply an active cancellation reason available for Online Booking. Otherwise the call is transferred to your team.

Does CallPad work with Meevo?

Not yet. A CallPad integration with Meevo is in the works. Join the waitlist on our integration waitlist page and choose Meevo as your software.

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