GlossGenius AI receptionist: what Reception does, and when CallPad fits

What does GlossGenius Reception do?

According to GlossGenius (GlossGenius, checked 18 October 2026), Reception:

• answers calls 24/7 and recognizes your clients
• responds to texts instantly, using client and business context
• finds availability across locations
• books, makes changes and cancels
• manages your waitlist
• books appointments directly into your GlossGenius calendar

GlossGenius lists Reception's pricing on its site.

What does CallPad do with GlossGenius?

CallPad answers your calls 24/7 and books into GlossGenius during the call.

• Books, moves and cancels appointments in real time, with the stylist or provider the client asks for.
• CallPad books multi-service appointments and handles processing time, such as a color plus cut with the gap while the color develops.
• CallPad can take a deposit on the call, either by texting a payment link or using a card on file in your booking system.
• CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.
• CallPad keeps treatment details out of reminder and confirmation texts.
• Phone, SMS and email are live.

Which should you choose?

• Stay with Reception if you're settled on GlossGenius and it handles the calls you get today. Keeping the receptionist and calendar in one place is simple.
• Consider CallPad if you run locations on different booking systems and want one AI receptionist across them, or if you might change booking software later. CallPad works with the system you move to, as long as it's one CallPad supports.
• Comparing? Listen to each one take a booking call. You can hear CallPad take a booking call.

How do I set up CallPad?

Setup takes about 10 minutes. You connect your booking system, add your business details and instructions, and forward your calls to CallPad. Your number stays the same. Our call forwarding guide shows you how.

Related guides

• Which booking software has a built-in AI receptionist?
• AI receptionist for US salons and spas: which software answers the phone?
• Booking systems CallPad works with
• Why a beauty-specific AI receptionist beats generic voice AI

Frequently asked questions

Does GlossGenius have an AI receptionist?

Yes. GlossGenius Reception answers calls and texts 24/7 and books, changes and cancels appointments in your GlossGenius calendar.

Does CallPad work with GlossGenius?

Yes. CallPad works with GlossGenius and books, moves and cancels appointments in real time during the call, with the stylist the client asks for.

Can CallPad take a deposit?

Yes. CallPad can take a deposit on the call, either by texting a payment link or using a card on file in your booking system.

What happens when a caller wants a person?

CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.

Does CallPad handle texts and email too?

Yes. Phone, SMS and email are live.

Try CallPad

Get a quote for your salon, or hear CallPad answer a booking call.