Vagaro AI receptionist: answer every call for your Vagaro salon

What CallPad does for Vagaro salons today

CallPad is an AI receptionist built for salons, spas and med spas. If your business runs on Vagaro, CallPad:

• Answers every call, 24/7. Every call you forward gets a live answer, after hours, when you're busy, or all day.
• Handles common questions. Services, prices, opening hours and location, from the details you give it.
• Captures booking requests. When a caller wants an appointment, CallPad takes the request and passes it to your team to confirm in Vagaro.
• Hands over when needed. When a caller wants a person, CallPad can transfer the call to a team member or take a message.

Phone, SMS and email are live. WhatsApp, Instagram, Messenger and TikTok are coming soon.

CallPad doesn't write appointments into your Vagaro calendar yet. On the booking systems where it does, such as Mindbody, Zenoti, Square and GlossGenius, it books, moves and cancels in real time with a named stylist or practitioner.

Why answering the phone still matters

In a survey of US consumers, only 42% said they leave a voicemail when a business doesn't answer, and 21% said they immediately call another business (CallRail, 2025). Zenoti reports that only 24% of callers who reach voicemail leave a message, based on its own customer data (Zenoti, 2025).

So a call that rings out often means a client who books somewhere else.

What Vagaro's Vera does, and doesn't do

Vagaro released Vera Receptionist on August 24, 2026. Vagaro describes it as "an AI chatbot in Connect by Vagaro that replies to messages from your Vagaro Listing Page and your text marketing number, even after hours" (Vagaro). Vagaro says Vera can:

• Answer questions about your hours, location, services and products
• Check availability and send customers a link to book, reschedule or cancel
• Pull up upcoming appointments, classes, packages and memberships
• Hand the chat to a team member if a customer asks for one

You choose when Vera replies: all the time, outside business hours or on a custom schedule. Vagaro's support article says Vera can't currently schedule or reschedule appointments by text; it sends the customer a link instead. It lists Vera at $10 a month for one US location (Vagaro support).

That's a useful tool for messages. It doesn't answer phone calls.

Can you use both?

Yes. Vera covers chat and text; CallPad covers the phone.

Live booking into Vagaro is in the works

A CallPad integration that books straight into Vagaro is in the works. Join the Vagaro waitlist to be first to know.

On our contact form, write "Vagaro waitlist" in your message, with your business name. Every Vagaro salon on the waitlist helps show there's demand.

How do you set it up?

1. Add your business details: services, prices, hours and anything callers often ask.
2. Tell CallPad how to handle booking requests and when to transfer a call or take a message.
3. Forward your calls to CallPad. You can forward every call, or only calls you don't answer, when you're busy or after hours. Our call forwarding guide shows how. Your salon number stays the same.

Frequently asked questions

Does Vagaro have an AI receptionist that answers calls?

Vagaro's Vera Receptionist is a chatbot that replies to messages and texts and sends booking links. As of October 2026, we found no native AI phone receptionist in Vagaro.

Can CallPad book phone callers straight into Vagaro?

Not yet. CallPad answers the call, handles common questions and captures the booking request for your team. Live booking into Vagaro is in the works. Join the waitlist to be first to know.

Can I keep using Vera?

Yes. Vera covers chat and text; CallPad covers the phone.

Can I use CallPad only after hours or when we're busy?

Yes. You can forward every call, or only the calls you don't answer, when you're busy or after hours.

How do I join the Vagaro waitlist?

Use the contact form on callpad.ai and write "Vagaro waitlist" in your message, with your business name.

Hear it for yourself

Hear CallPad take a call, or book a demo.