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CallPad is an AI receptionist for massage therapists and massage studios. It answers the calls you can't take mid-session, answers questions about your treatments, prices and hours from the information you give it, and books, moves and cancels appointments in your booking system with the therapist the client asks for and the right session length. Health questions go to you as a transferred call or an emailed message.
You can't stop a massage to answer the phone. Your hands are busy, the room is quiet, and the session runs for an hour or more. Many therapists work alone or in small teams without a front desk, so calls during sessions and after hours go unanswered.
Voicemail doesn't catch much of what you miss. In a survey of US consumers, only 42% said they leave a voicemail when a business doesn't answer, and 21% said they immediately call another business (CallRail, 2025). For salons and spas, Zenoti reports that only 24% of callers who reach voicemail leave a message (Zenoti, 2025).
More on this in why massage therapists lose bookings to missed calls and how massage therapists can stop losing bookings.
Every call is in your dashboard, where you can read what was said or listen to the recording.
CallPad books in real time, with the person the client asks for, in Mindbody, Zenoti, Square, GlossGenius, Booker, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.
On Vagaro? CallPad answers every call and captures booking requests. Live booking into Vagaro is in the works: join the waitlist to be first to know.
Using another system? Ask us.
Setup takes about 10 minutes. You connect your booking system, add your business details and instructions, and forward your calls to CallPad. Your number stays the same. Our call forwarding guide shows you how.
CallPad serves massage therapists, salons and spas in the US, UK, Australia and Canada.
Yes. CallPad books, moves and cancels in real time with the right treatment length and the therapist the client asks for, on the booking systems it supports.
Yes. For a couples' massage, CallPad books two therapists at the same time, in real time.
You decide which questions go to a person, such as anything about pregnancy, medical conditions, medication or whether a treatment is suitable. CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.
Yes. CallPad books in real time in Cliniko, with the practitioner the client asks for.
Yes. CallPad sends missed-call text-backs.
CallPad speaks English, French, Greek, Spanish, Portuguese, German and many more languages. Ask us about the languages your clients speak.
CallPad answers every call and captures booking requests for Vagaro businesses. Live booking into Vagaro is in the works. Join the waitlist to be first to know.
Get a quote for your practice, or hear CallPad answer a booking call.
