.png)
CallPad is an AI receptionist for lash and brow studios. It answers the calls you can't take with your hands at a client's eyes, answers questions about your services, prices and hours, and books, moves and cancels appointments in your booking system with the artist the client asks for. Anything it can't handle goes to your team as a transferred call or an emailed message.
Lash and brow work is close, precise and impossible to pause. A full set takes a long time, and threading or a wax can't stop halfway. Many studios are one or two artists with no front desk, so the phone rings out.
Those calls matter more than they look. Lash and brow clients come back on a schedule of fills and touch-ups, so a missed call from a new client can cost every visit that would have followed.
Voicemail doesn't catch much of what you miss. In a survey of US consumers, only 42% said they leave a voicemail when a business doesn't answer, and 21% said they immediately call another business (CallRail, 2025). For salons and spas, Zenoti reports that only 24% of callers who reach voicemail leave a message (Zenoti, 2025).
More on this in why lash extension studios lose clients to missed calls and why brow bars lose new clients to missed calls.
Every call is in your dashboard, where you can read what was said or listen to the recording.
CallPad books in real time, with the person the client asks for, in Mindbody, Zenoti, Square, GlossGenius, Booker, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.
On Vagaro? CallPad answers every call and captures booking requests. Live booking into Vagaro is in the works: join the waitlist to be first to know.
Using another system? Ask us.
Setup takes about 10 minutes. You connect your booking system, add your business details and instructions, and forward your calls to CallPad. Your number stays the same. Our call forwarding guide shows you how.
CallPad serves salons, studios, spas and med spas in the US, UK, Australia and Canada.
CallPad speaks English, French, Greek, Spanish, Portuguese, German and many more languages. Need another language? Ask us.
Yes. CallPad books, moves and cancels appointments in real time during the call, with the artist the client asks for, on the booking systems it supports.
CallPad handles skin tests, and can remind clients who need a patch test before their appointment.
Yes. CallPad books multi-service appointments and handles processing time.
Yes. CallPad can take a deposit on the call, either by texting a payment link or using a card on file in your booking system.
CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.
CallPad speaks English, French, Greek, Spanish, Portuguese, German and many more languages. Ask us about the languages your clients speak.
Get a quote for your studio, or hear CallPad answer a booking call.
