
CallPad is an AI receptionist for waxing studios and wax bars. It answers the calls you can't take mid-service, answers questions about your services, prices and hours from the information you give it, and books, moves and cancels appointments in your booking system with the specialist the client asks for. Anything it can't handle goes to your team as a transferred call or an emailed message.
Waxing runs on short, back-to-back appointments. With wax on the go and a client on the table, nobody can step away to answer, and the calls keep coming between services and after you close.
Voicemail doesn't catch much of what you miss. In a survey of US consumers, only 42% said they leave a voicemail when a business doesn't answer, and 21% said they immediately call another business (CallRail, 2025). For salons and spas, Zenoti reports that only 24% of callers who reach voicemail leave a message (Zenoti, 2025).
More on this in how waxing salons lose repeat clients to missed calls.
Every call is in your dashboard, where you can read what was said or listen to the recording.
CallPad books in real time, with the person the client asks for, in Mindbody, Zenoti, Square, GlossGenius, Booker, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.
On Vagaro? CallPad answers every call and captures booking requests. Live booking into Vagaro is in the works: join the waitlist to be first to know.
Using another system? Ask us.
Setup takes about 10 minutes. You connect your booking system, add your business details and instructions, and forward your calls to CallPad. Your number stays the same. Our call forwarding guide shows you how.
CallPad serves waxing studios, salons and spas in the US, UK, Australia and Canada.
Yes. CallPad books, moves and cancels appointments in real time with the specialist the client asks for, on the booking systems it supports.
Yes. CallPad books multi-service appointments and handles processing time.
Yes. CallPad can take a deposit on the call, either by texting a payment link or using a card on file in your booking system.
CallPad can transfer the call to a team member or take a message. With a message, your team gets an email saying what the caller wanted.
Yes. CallPad sends missed-call text-backs.
CallPad speaks English, French, Greek, Spanish, Portuguese, German and many more languages. Ask us about the languages your clients speak.
CallPad answers every call and captures booking requests for Vagaro businesses. Live booking into Vagaro is in the works. Join the waitlist to be first to know.
Get a quote for your studio, or hear CallPad answer a booking call.