CallPad vs Solwees: which AI receptionist fits your salon or spa?

What's the short answer?

Choose CallPad if:

• you run a salon, spa, med spa or clinic and most bookings come in by phone
• you run Mindbody, Booker, Zenoti, Square Appointments, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko or another system CallPad lists
• you're in the US, UK, Australia or Canada and want setup that takes about 10 minutes

Choose Solwees if:

• your clients book through WhatsApp, Instagram, Telegram or Viber as much as by phone, and you want one inbox for all of it
• you run Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Planity, Salonized or another European system Solwees lists
• you also run a restaurant, hotel or other business type that Solwees covers, or want outbound call campaigns

How do CallPad and Solwees compare side by side?

Sources: Solwees homepage, Solwees about page, Solwees phone agent page, Solwees integrations, Solwees beauty salons page, Solwees security page (checked 19 Oct 2026). Prices aren't included because they change often; check each vendor's site.

Where is Solwees ahead?

• Messaging channels. Solwees answers WhatsApp, Instagram, Telegram, Messenger, Viber, website chat and email alongside calls, in one inbox. CallPad's WhatsApp, Instagram, Messenger and TikTok support is still coming.
• European booking systems. Solwees lists Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Planity, Salonized, Shore and Timely, which CallPad doesn't book into.
• Languages. Solwees says it holds conversations in more than 50 languages.
• Outbound calls and campaigns. Solwees can phone a contact list, for example to win back quiet clients.
• Beyond beauty. It also covers restaurants, hotels and shops, with reservation systems such as OpenTable and SevenRooms, plus a built-in CRM option and photo understanding in chats.

Where does CallPad fit better?

• Phone-first salons, spas and clinics on Mindbody, Booker, Zenoti, Square Appointments, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Setmore, Zoho Bookings or Cliniko. CallPad powers the AI receptionists built into SalonIQ (IQ Connect), Shortcuts and Salon Manager.
• US clinics: CallPad offers a BAA.
• Deposits, gift cards and several calls at once on the phone, plus missed-call text-back and waitlist texts.

See the full list of booking systems CallPad works with.

Who is each one best for?

• CallPad is best for beauty and wellness businesses in the US, UK, Australia and Canada that take most bookings by phone and want them booked straight into their salon or clinic software.
• Solwees is best for service businesses, especially in Europe, whose clients book across WhatsApp, Instagram, Telegram and the phone, and salons on Altegio, Booksy, Fresha, Treatwell and other European systems.

Either way, make test calls with your real call types before you decide. Our guide on how accurate an AI receptionist is at booking has a test list.

How CallPad helps

CallPad is an AI receptionist for salons, spas, med spas and clinics in the US, UK, Australia and Canada. It answers every call 24/7, handles several calls at once and screens out spam calls. It answers questions from your own information, including your prices, and speaks several languages. It books, moves and cancels appointments in real time with a named stylist or practitioner on the booking systems CallPad works with, including multi-service bookings, and can take a deposit or payment on the call or sell a gift card. If you have more than one location, it asks which one the caller wants and books into that location's calendar. It also replies to texts and can book by text, sends missed-call text-backs and texts clients on your waitlist when a slot opens up. When a caller needs a person, it transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted. Setup takes about 10 minutes.

Related guides

• CallPad alternatives and comparisons
• CallPad vs My AI Front Desk
• CallPad vs Voka AI
• CallPad vs BookingBee
• Fresha AI Concierge alternatives
• Treatwell and AI receptionists
• Best AI receptionist for salons and spas

Frequently asked questions

What's the difference between CallPad and Solwees?

Solwees is an AI receptionist and booking software for service businesses such as salons, clinics, restaurants and hotels. It answers phone calls and many messaging channels, including WhatsApp, Instagram and Telegram, in one inbox. CallPad is an AI receptionist built only for beauty and wellness that answers calls and texts and books in real time into salon and clinic software such as Mindbody, Zenoti, Phorest, SalonIQ and Cliniko.

Which booking systems does Solwees work with?

Solwees' integrations page lists more than 40 systems. For salon bookings on a call, its phone agent page names Altegio, Booksy, Fresha and Treatwell, and Doctra for clinics. Its beauty list also includes Bokadirekt, Planity, Salonized, Shore, Timely, Phorest, Mindbody, Zenoti, Vagaro and others.

Does Solwees answer WhatsApp and Instagram?

Yes. Solwees answers phone calls, WhatsApp, Instagram, Telegram, Messenger, website chat and email, with Viber as an add-on, and puts every channel in one inbox. CallPad answers calls, SMS and email today, with WhatsApp, Instagram, Messenger and TikTok coming soon.

Is CallPad a Solwees alternative for salons?

They suit different setups. CallPad fits salons, spas and clinics that mainly need their phone answered and booked in software such as Mindbody, Zenoti, Phorest, SalonIQ, Shortcuts or Cliniko, in the US, UK, Australia or Canada. Solwees fits businesses that want one AI across calls and messaging apps, especially on European booking systems.

Which countries do they work in?

Solwees is based in Tallinn, Estonia, and says its assistant answered clients in 12 countries in the last 30 days, including Spain, the Netherlands and the UAE. CallPad's main markets are the US, UK, Australia and Canada, and it also works in Germany, Spain and France.

Try CallPad

Get a quote for your salon, or hear CallPad answer a booking call.