AI receptionist for sauna and cold plunge studios: how it works

Why do sauna and cold plunge studios miss calls?

Staff are often running sessions, cleaning between bookings or helping guests, and new members call with questions before their first visit. If nobody answers, they may try another studio. An AI receptionist answers every call, 24/7, and handles several at once. For more, read why sauna and cold plunge studios lose new members on the phone.

What can an AI receptionist do for a sauna and cold plunge studio?

• Answer first-visit questions from your own information: what a session involves, how long it lasts, what to bring and prices.
• Book sessions in real time, including private sessions and group bookings.
• Answer questions about memberships and packages, take a payment on the call and sell gift cards.
• Pass on health and suitability questions to your team.
• Fill gaps with waitlist texts and missed-call text-backs.

Which booking systems does it work with?

CallPad books in real time into Mindbody, Booker, Zenoti, Square Appointments, GlossGenius, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.

How do you set it up?

• Connect your booking system so the AI sees your sessions and times.
• Add your session types, prices, memberships, policies and the questions it should pass on.
• Forward your calls, either all of them or only the ones your team misses. Your number stays the same.
• Make test calls for a first visit, a membership question and a reschedule, check the bookings, then go live.

With CallPad, setup takes about 10 minutes.

How CallPad helps

CallPad is an AI receptionist for salons, spas, med spas and clinics in the US, UK, Australia and Canada. It answers every call 24/7, handles several calls at once and screens out spam calls. It answers questions from your own information, including your prices, and speaks several languages. It books, moves and cancels appointments in real time with a named stylist or practitioner on the booking systems CallPad works with, including multi-service bookings, and can take a deposit or payment on the call or sell a gift card. If you have more than one location, it asks which one the caller wants and books into that location's calendar. It also replies to texts and can book by text, sends missed-call text-backs and texts clients on your waitlist when a slot opens up. When a caller needs a person, it transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted. Setup takes about 10 minutes.

Related guides

• Sauna and cold plunge studios: missed calls
• AI receptionist for float and recovery studios
• AI receptionist for red light therapy studios
• Mindbody AI receptionist

Frequently asked questions

Can an AI receptionist book sauna and cold plunge sessions?

Yes. CallPad books, moves and cancels appointments in real time in your booking system.

Will it tell callers whether cold plunging is safe for them?

No. CallPad doesn't give health advice. Questions about heart conditions, blood pressure, pregnancy, medication or suitability go to your team. CallPad transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted.

Can it sell memberships and gift cards?

CallPad answers questions about your memberships and packages from your own information, can take a payment on the call and sells gift cards.

Does it work with Mindbody?

Yes. Mindbody is one of the booking systems CallPad books into.

How long does setup take?

With CallPad, setup takes about 10 minutes.

Try CallPad

Ask us about your studio, or hear CallPad answer a booking call.