AI receptionist for head spas: how it works

Why do head spas miss calls?

Head spa treatments are hands-on and relaxing, so therapists can't stop to pick up the phone, and many callers are first-timers with questions about what a treatment involves. When those calls go to voicemail, curious callers often try another spa. An AI receptionist answers every call, 24/7, and handles several calls at once. For more, read why head spas lose clients on the phone.

What can an AI receptionist do for a head spa?

• Explain your treatments from your own information: what's included, how long it takes and prices.
• Book first-timers and regulars in real time, with the therapist the caller asks for.
• Book add-ons as multi-service bookings.
• Sell gift cards and take a deposit or payment on the call.
• Fill gaps with waitlist texts and missed-call text-backs.

Which booking systems does it work with?

CallPad books in real time into Mindbody, Booker, Zenoti, Square Appointments, GlossGenius, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.

How do you set it up?

• Connect your booking system so the AI sees your treatments, lengths and therapists.
• Add your treatment menu, prices, policies and the questions it should pass on.
• Forward your calls, either all of them or only the ones your team misses. Your number stays the same.
• Make test calls for a first visit, a gift card and a reschedule, check the bookings, then go live.

With CallPad, setup takes about 10 minutes.

How CallPad helps

CallPad is an AI receptionist for salons, spas, med spas and clinics in the US, UK, Australia and Canada. It answers every call 24/7, handles several calls at once and screens out spam calls. It answers questions from your own information, including your prices, and speaks several languages. It books, moves and cancels appointments in real time with a named stylist or practitioner on the booking systems CallPad works with, including multi-service bookings, and can take a deposit or payment on the call or sell a gift card. If you have more than one location, it asks which one the caller wants and books into that location's calendar. It also replies to texts and can book by text, sends missed-call text-backs and texts clients on your waitlist when a slot opens up. When a caller needs a person, it transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted. Setup takes about 10 minutes.

Related guides

• Why head spas lose clients on the phone
• AI receptionist for spas
• AI receptionist for massage therapists
• Gift card sales and missed calls

Frequently asked questions

Can an AI receptionist book head spa appointments?

Yes. CallPad books, moves and cancels appointments in real time in your booking system, with the therapist the caller asks for or the next available one.

Can it explain what a head spa treatment includes?

CallPad answers from your own information, such as what each treatment includes, how long it takes and your prices.

Can it sell head spa gift cards?

Yes. CallPad sells gift cards and can take a payment or deposit on the call.

What if a caller has a health question?

Questions about health or suitability go to your team. CallPad transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted.

How long does setup take?

With CallPad, setup takes about 10 minutes.

Try CallPad

Ask us about your head spa, or hear CallPad answer a booking call.