AI receptionist for hair extension salons: how it works

Why do hair extension salons miss calls?

Installs are long and detailed, so stylists can't stop to answer. New clients usually call with questions first: which method, how long it lasts, what maintenance involves and whether they need a consultation. If nobody picks up, they often call another salon. An AI receptionist answers every call, 24/7, and handles several at once. For more, read how to turn consultation calls into color and extension clients.

What can an AI receptionist do for a hair extension salon?

• Answer method and maintenance questions from your own information: methods you offer, how long installs take, maintenance intervals and prices.
• Book consultations before an install, with the stylist the client asks for.
• Book maintenance appointments such as move-ups and refits at the right length.
• Take a deposit on the call, following your own policy.
• Fill cancellations by texting your waitlist, and send missed-call text-backs.

Which booking systems does it work with?

CallPad books in real time into Mindbody, Booker, Zenoti, Square Appointments, GlossGenius, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko and Google Calendar. See the booking systems CallPad works with.

How do you set it up?

• Connect your booking system so the AI sees your services, lengths and stylists.
• Add your methods, prices, consultation and deposit policies and the questions it should pass on.
• Forward your calls, either all of them or only the ones your team misses. Your number stays the same.
• Make test calls for a new client, a maintenance appointment and a reschedule, check the bookings, then go live.

With CallPad, setup takes about 10 minutes.

How CallPad helps

CallPad is an AI receptionist for salons, spas, med spas and clinics in the US, UK, Australia and Canada. It answers every call 24/7, handles several calls at once and screens out spam calls. It answers questions from your own information, including your prices, and speaks several languages. It books, moves and cancels appointments in real time with a named stylist or practitioner on the booking systems CallPad works with, including multi-service bookings, and can take a deposit or payment on the call or sell a gift card. If you have more than one location, it asks which one the caller wants and books into that location's calendar. It also replies to texts and can book by text, sends missed-call text-backs and texts clients on your waitlist when a slot opens up. When a caller needs a person, it transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted. Setup takes about 10 minutes.

Related guides

• Consultation calls for color and extension clients
• AI receptionist for hair salons
• Should your salon require a deposit?
• AI receptionist for braiding salons

Frequently asked questions

Can an AI receptionist book hair extension appointments?

Yes. CallPad books, moves and cancels appointments in real time in your booking system, with the stylist the client asks for, including consultations and maintenance appointments.

Can it take a deposit for an extension install?

Yes. CallPad can take a deposit or payment on the call, following your own deposit policy.

Can it explain extension methods?

CallPad answers from your own information, such as which methods you offer, how long they last, maintenance intervals and prices.

What if a caller asks about hair loss or scalp problems?

Questions about hair loss, scalp conditions or suitability go to your team. CallPad transfers the call to your team or takes a message, and your team gets an email saying what the caller wanted.

How long does setup take?

With CallPad, setup takes about 10 minutes.

Try CallPad

Ask us about your extension salon, or hear CallPad answer a booking call.